Freebridge are pleased to be able to announce a working partnership with Travis Perkins Managed Services on materials, waste management, and plant hire.

We will use Travis Perkins' (TP) new web-based application TPgo Order, which gives us a single channel through which all orders can be made.

It will offer us a streamlined service which will make ordering more convenient, enhance operational efficiencies and improve customer delivery.

This, combined with a separate new scheduling system and mobile working platform, is a positive step forward for Freebridge in delivering repairs services for our customers.

As part of the partnership, we have moved away from using our own stores and are already using a purpose-built and dedicated Fulfilment Centre at TP's King’s Lynn site.

The two organisations have also forged an experience and feedback group, which will see key members from each side meet regularly to share collaborative feedback and build a respectful working relationship.

Dave Seaton, Freebridge’s Director of the DLO, said: “Our partnership with Travis Perkins Managed Services underscores our commitment to delivering excellent customer and colleague service, all while ensuring we demonstrate value for money.

“Our partnership, new dedicated fulfilment centre and technology will enable our colleagues to access the right materials, at the right time meaning we spend less time travelling and more time delivering repairs for our customers.”

Jonathan Hannaby, from Travis Perkins Managed Services, added “Working with Freebridge Community Housing is a significant win. We’re really happy that they will benefit from using our TPgo Order platform.

"As a market leader in materials supply, we aim to deliver an efficient service to support the delivery of service excellence for the benefit of residents and colleagues.”

All photos courtesy of Paul Tibbs Photography